Important Announcement: Repeat Prescriptions
Created: Thursday, 09 November 2017 00:12
Our online Prescription Service will be changing from 1st January 2018. From this date, all prescription requests will need to be made via the Patient Access service and prescription requests will no longer be accepted via e-mail. The online prescription form on our website will no longer be available from this date. You will still be able to drop-off written prescription requests at the surgery.
Patient Access is an online service available 24/7 where you are able to order medication, check test results, view a simplified version of your medical record, and book and cancel GP appointments securely.
We have taken this decision as:
· Patient Access gives patients a more reliable and secure service.
· Patient Access if more efficient for our practice team, which helps us to manage increasing numbers of requests made via email and our online form.
· Practices across the UK have made a joint commitment with the BMA and NHS to encourage patients to register for online services. This helps to save valuable time for NHS organisations and patients themselves.
In order to register for online access please contact us on 0208 678 5420, or attend the practice where we will be more than happy to guide you through the process of registering for online access. Once we have verified your data, our administration team will have your online login details set up within 2 working days.
Requesting your medication
To request your medication, please either:
Using online access you can view a list of the medication you have been prescribed. Select the prescription you need and then click to request it. Please allow 2 full working days for your request to be processed.
You can also use your local pharmacist service to place your order and by choosing a preferred pharmacy your medication can be sent electronically (EPS) to them ready for you to collect.
Please be advised, some items are not prescribed by GPs. Patients are advised to purchase these over the counter from a local pharmacist.
Requesting repeat oral contraceptive
Should you have any queries regarding these changes, please do not hesitate to contact us on 0208 678 5420 or via the contact form on our website.