Accurx – Online Consultations




From Tuesday 2nd April 2024, the practice online consultation tool will be changing to AccuRx Patient Triage.

For patients, the only change will be accessing a new form via the practice website, or directly via your NHS App.



What is AccuRX Traige?

AccuRX Triage enables NHS based GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically, and offers around the clock NHS self-help information, signposting to services, and a symptom checker.

AccuRX Triage is the most widely used digital triage tool in NHS primary care, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.


How do I use AccuRx

Open the link (there is no need to download an app or create an account)

  • Select either admin or medical request
  • Confirm this is a non-urgent request
  • Write the request to the practice, giving as much information as possible
  • Confirm how you want to be contacted
  • Enter your details
  • Press Submit

You can watch an informational video here

Published: Mar 28, 2024