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Intermittent issues with our phone system  - Tuesday 20th November 2018

Please be advised that we are currently experiencing intermittment issues to our telephone system. We are working very closely with our provider to rectify this ASAP. 

If you need to speak to someone in realtion to a medical concern and you are unable to get through our phone lines please contact NHS111 on 111 using your mobile or landline. If it is an emergency, please dial 999 

If your query/medical concern is routine or is an admin query, you can also use E-Consult where a GP will be in contact with you within 1 working day from submitting your query or medical concern. 

We are sorry for any inconvenience caused.

We are piloting ‘eConsult’ to allow patients to get medical help without making an appointment or calling the practice.

eConsult allows you to self-check your symptoms and find medical guidance written by doctors 24/7. You can get administrative help (e.g. a GP letter) and seek advice from our GP team. Simply follow the steps by clicking on the most appropriate link below.

Please note the following important information:

  • This is only for patients registered with our practice
  • If you have requested a response, we will respond to you by the end of the next working day either by email (don’t forget to check your junk email folder) or with a phone call, as appropriate to your consultation
  • Depending on the problem you have you may, for example, be advised to pick up a prescription from your chemist or to make a routine phone or face to face appointment, at the discretion of the doctor reviewing your case