eConsult - Improving Access to GP Services 

At Clapham Park Group Practice, we are passionate about making sure you get the best care possible. That’s why we’re launching eConsult - a brand new tool to improve your access to the services we offer.

We know that seeing a doctor doesn’t always fit in with your busy schedule. eConsult is a new way to consult with your GP online. Using a simple form, you’ll be able to check your symptoms online, find medical resources 24/7, ask for medical letters or certificates and seek medical advice from surgery doctors. This means that you won’t always have to call the practice or have face-to-face appointments.

After you fill out a simple form on eConsult, our team will review the information you provide and make sure you see the right person as soon as possible. This means you won’t need to sit on hold for appointments at our busiest times, or queue to speak to the receptionist for easy to solve issues.

eConsult can also make it quicker and easier to deal with any issues you’re facing. Every request that comes through eConsult will be dealt with by 6.30pm the next working day at the latest. And you can guarantee the right person will always see your consultation form. Our specially trained non-clinical care navigators will make sure your consultation form is passed on to the relevant team to be taken care of.

Find out more about how to make eConsult work for you.

Any questions? Contact the practice here.

Published: Feb 14, 2020

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