Ordering a repeat prescription
Prescription requests are processed over two working days (not including the day your request is submitted). In order to allow for an audit trail and to prevent any mistakes, medication requests are not taken over the phone. A written request is required directly from the patient. It is your responsibility to ensure that your repeat prescription request is ordered in plenty of time.
Please do not allow your medication to run out before making a request. Prescriptions can be requested via the below methods:
Order your repeat prescription online at a time that suits you.
Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.
Other ways to order
You can request your repeat prescription online via:
- Submit and eConsult: You can submit an e-Consult to request your medication if you are unable to use Patient Access. Please enter your details and then select 'Other requests for documents or paperwork' - you will then be able to free text the name of the medication(s) that you require.
- Order online via The NHS App
- Dropping your request in to our letter box: You can also drop off a written request for your medication(s) in to our letter box to the left of our practice entrance. Please ensure that you include your name and date of birth on your request.
IMPORTANT Please be advised that we do not contact patient’s to confirm when a prescription has been issued due to the amount of requests authorised in a day. Patients are only notified via text where a medication cannot be issued. All prescription requests are processed over 48 working hours. You can double-check on the status of your medication request via Patient Access or by contacting your nominated pharmacy.