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How to Book an Appointment
Book an Appointment
- Speak with our reception team to book an appointment by calling us on 020 8678 5420.
- You will be asked for information on your condition to ensure that you get the right care, in the right way, from the right person.
- Speaking with our reception team at the front desk.
- You will be asked for information on your condition to ensure that you get the right care, in the right way, from the right person.
- Complete an online consultation.
- All online consultations are reviewed by a clinician and patients are contacted directly either via phone, text or email (as applicable) by the end of the next working day. We are able to receive a maximum of 50 submisions per day and the online consultation platform closes in the afternoon. Controlled access in healthcare is crucial to ensure the safety, efficiency and fairness of the services we provide.
What if I need urgent care on the day?
We offer an emergency Doctor telephone service between 08:00 - 11:00 and 13:30 - 17:00, Monday to Friday. Please be advised that capacity is limited and only emergency cases can be dealt with. If we have hit capacity and are unable to add you to the list, patients will be advised to call NHS 111 who are available 24 hours a day for medical advice and can arrange emergency care. Alternatively, you can visit your local pharmacy for advice about minor ailments such as sore throats, diarrhoea and vomiting and coughs and colds.
- Call our reception team on 020 8678 5420 – they will take your details and talk through your concerns.
If our reception team add your name to the emergency list, you will receive a call back the same day, usually within two hours. If you have a non-urgent query, our reception team will help signpost you to the right place.
The majority of emergency calls are resolved over the phone by our doctors, but sometimes we will ask you to visit the practice for an examination or a face-to-face discussion.
Pharmacy First
Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.
The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services.
But what does it cover and who will benefit? Here's everything you need to know.
Travel Service
We offer travel advice and vacciantions at the practice. Please visit our Travel page to find out more
