How to Book an Appointment




Book an Appointment 

  1. Speak with our reception team to book an appointment by calling us on 020 8678 5420.
    • You will be asked for information on your condition to ensure that you get the right care, in the right way, from the right person.
  2. Speaking with our reception team at the front desk.
    • You will be asked for information on your condition to ensure that you get the right care, in the right way, from the right person.
  3. Complete an online consultation. 
    • All online consultations are reviewed by a clinician and patients are contacted directly either via phone, text or email (as applicable) by the end of the next working day.

What if I need urgent care on the day?

We offer an emergency Doctor telephone service between 08:00 - 11:00 and 13:30 - 17:00, Monday to Friday. Please be advised that capacity is limited and only emergency cases can be dealt with. If we have hit capacity and are unable to add you to the list, patients will be advised to call NHS 111 who are available 24 hours a day for medical advice and can arrange emergency care. Alternatively, you can visit your local pharmacy for advice about minor ailments such as sore throats, diarrhoea and vomiting and coughs and colds. 

  1. Call our reception team on 020 8678 5420 – they will take your details and talk through your concerns.

If our reception team add your name to the emergency list, you will receive a call back the same day, usually within two hours. If you have a non-urgent query, our reception team will help signpost you to the right place.

The majority of emergency calls are resolved over the phone by our doctors, but sometimes we will ask you to visit the practice for an examination or a face-to-face discussion.


Pharmacy First

Patients can now get treatment for seven common conditions directly from their local pharmacy, without the need for a GP appointment or prescription.

The Pharmacy First scheme was launched by the government and NHS England on 31 January 2024 to give patients quick and accessible care and ease pressure on GP services.

But what does it cover and who will benefit? Here's everything you need to know.


Lambeth Enhanced Access Hubs

The Lambeth Enhanced Access Hubs are shared GP services available to patients registered at a practice in Lambeth. They offer additional appointments with GPs and other medical professionals including Pharmacists, Nurse Practitioners, Nurses and Healthcare Assistants. 

There are seven specially selected Enhanced Access Hubs presently offering extended opening times based in Clapham, Brixton, Stockwell, Oval, Streatham, Norwood and Vauxhall. They offer appointments seven days a week at the following times:

  • 12:00 – 20:00 - Monday to Friday
  • 08:00 - 20:00 - Weekends and bank holidays

Please speak with our reception team to book an appointment at one of the Enhanced Access Hubs


Travel Service

We offer travel advice and vacciantions at the practice. Please visit our Travel page to find out more